Unallocated Payment

im really tired of the back and forth your staff at the Table View Branch is making me do, i need this matter sorted asap because i dont want to be debited twice this month.

please check the reference number RITM ***

i gave them my bank statement showing my account was debited on the 25 of september and it never bounced not sent back to me. i pay R968 every month and i have never missed paymeny before. i need this to be soreted out before friday.

worst service ever