AC
Amanda C
1 reviews | Active since Nov 2009
05 Mar 2019, 12:38
Unacceptable Service from MTN
After several reviews, phone calls, FB posts and visits to MTN, my issue is still not resolved, as from 8 August 2018. I was called back once and one of my issues were sort of resolved. However, last response that I received from MTN was on 11 February.
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Replies (1)AC
Amanda C's updateReviewer Update
06 Mar 2019, 10:06Good day Renall. I am sorry I missed your call.
Thank you for confirming that I can now upgrade.
My 2nd issue is the fact that MTN owes me a refund for last year July and August, as my contract expired and they still charged me for the premium of my phone.
Can you please let me know what the situation is?
Thank you very much.
AC
Amanda C's update06 Mar 2019, 10:06
Reviewer Update
Good day Renall. I am sorry I missed your call.
Thank you for confirming that I can now upgrade.
My 2nd issue is the fact that MTN owes me a refund for last year July and August, as my contract expired and they still charged me for the premium of my phone.
Can you please let me know what the situation is?
Thank you very much.