Unacceptable Service Disruption and SIM Registration Issues

I've been a loyal MTN customer for over 20years, but my recent experience has been appalling. My SIM registration has been inactive since the 12th July'25-Friday and despite visiting the branch (Evaton Mall) HORRIBLE SERVICE from the Staff and The Manager, and despite multiple visits to the branch, calls to customer care and obtaining an affidavit, the issue remains unresolved.

The call centre has provided conflicting information, and I've been sent from pillar to post. This has significantly impacted my business. The Service Is Unacceptable!!

I've tried to resolve this amicably, but it's time for MTN to take responsibility for their Incompetency

RATING 1/5(and that's being generous)

Recommendation: MTN need to get Professional or Experienced Staff and Management