UNACCEPTABLE SERVICE

I have moved to the Netherlands and wanted to cancel my MTN contract in South Africa. I phoned MTN and was forwarded to the retentions department where I received a early cancellations amount to be paid at a MTN store. I went to the store and paid the advised amount. Afterwards I phoned MTN again to confirm that the contract was cancelled. The lady on the other side told me that the wrong amount was given in the first place and I need to pay even more for cancellation. She mentioned that if however that amount that I paid was however the amount that the lady from the first call advised that they will cancel my contract without having to pay anything more. Sinse the second call I have sent emails back and forth and DID NOT RECEIVE any response at ALL......

I am very DISSAPOINTED in the service of MTN South Africa

I hope that they will see this add and contact me ASAP!!!!!