1 reviews | Active since Apr 2011
Unacceptable service
Mike Ramaboka from MTN contacted us re the ‘missing ‘ data he spoke with my daughter and asked her to email him immediately if it happened again ...... it did ........she emailed him on Sat ; Tues eve no response ..........really MTN !!!
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation will contact you again around 4PM as per your request.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation will contact you again around 4PM as per your request.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,