1 reviews | Active since Sept 2016
Unacceptable service
<p>I sent in an insurance claim form and the response was that they would get back to me in 5 days, we are now sitting on 10 working days.</p> <p>This is completely unacceptable that I have to wait so long for something I pay for promptly on a monthly basis.</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the matter has been attended to by the insurance department, reference number: ***6.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have noted that the matter has been attended to by the insurance department, reference number: ***6.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***