EM
Edgar M
1 reviews | Active since Jan 2016
21 Jan 2016, 10:59
Unacceptable Service
I just want my contract terminated (REF ***3) . I'm fed up with this dragging on for long despite having paid the settlement amount. To make matters worse, there is no one to talk to.
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Replies (1)
MTN South Africa's replyOfficial
21 Jan 2016, 13:20Hello Shoddyservice,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly advise if you would like to migrate to Prepaid or will you be losing the number completely so we can action your request. Please reply to us via email.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly advise if you would like to migrate to Prepaid or will you be losing the number completely so we can action your request. Please reply to us via email.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply21 Jan 2016, 13:20
Official
Hello Shoddyservice,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly advise if you would like to migrate to Prepaid or will you be losing the number completely so we can action your request. Please reply to us via email.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly advise if you would like to migrate to Prepaid or will you be losing the number completely so we can action your request. Please reply to us via email.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***