Unacceptable, Pathetic service

I can't believe how pathetic MTN and DSV service is My order was to be delivered on a Saturday, and arrived, but my finger prints did not want to register. The driver then told me that the delivery will be rescheduled. I then received a call the following Monday to reschedule for Wednesday. Wednesday I called to find out where my order is, only to be told it was sent back to MTN. After a LONG discussion on Facebook Messenger with MTN and the issue being escalated, and me threatening to cancel, I then got a message to tell me the order was cancelled? I didn't say it had to be cancelled, I said I am on the verge of cancelling it....

Now I was told I need to contact MTN Sales to place the order again

Why is this my responsibility when MTN are the ones that *****ed up??

This is completely beyond unacceptable!