UNACCEPTABLE NONEXISTENT MTN CUSTOMER SERVICE

Item: MTN South Africa
Rating: 1
Author: Herculine S

<p>Unresolved insurance claim with *********** staff. Find attached my Facebook post on 2016/06/30. Submitted insurance claim on 2016/06/02.</p>

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Replies (1)

MTN South Africa's replyOfficial

06 Jul 2016, 15:11

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********

MTN South Africa's reply06 Jul 2016, 15:11

Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********