Unacceptable: MTN's Disregard for Customer Transparency: A Slap in the Face for Customers

I'm writing to express my outrage and frustration with MTN's handling of my data usage. Despite my repeated requests, they've failed to provide a thorough breakdown of my data usage, instead giving me generic responses that don't address my concerns.

The issue began when my 200GB data bundle was depleted in just 15 days (July 21 - August 5). This is unprecedented, as I normally use around 70GB of data, which lasts me 2-3 weeks. I've made no changes to my usage patterns or phone settings.

I've demanded a detailed breakdown of my data usage for the period in question, but MTN has refused to provide this. Instead, they've sent me irrelevant responses that don't address the root cause of the issue.

I DEMAND that MTN provides a proper breakdown of my data usage from July 21 to August 5, including:

- A detailed list of apps, services, and background processes that consumed my data - The exact amount of data used by each app/service/process - An explanation for the sudden and drastic increase in data usage

I expect a prompt and satisfactory response from MTN.