CE
Casandra E

1 reviews | Active since May 2015

31 May 2015, 19:57

Unacceptable

This is really unacceptable, i have got a R150 top up contract and last month R250 was deducted off of my accoumt and this month R450 was deducted off of my account. How exactly does that work? Its really rediculous.

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 Jun 2015, 10:55
Official
Hello Cas18,

Thank you for your post.

Please accept our apologies for any inconvenience caused.

I tried calling you on *** and I went on voicemail. Kindly supply us with the number that is on contract or enquering about because this *** is a prepaid.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Zelephi
REQ:***

Best regards,