Unacceptable
<p>I have been getting sms's stating that im subscribed to so air g ****. Been phoning an email all i can to stop this. I never ever agreed to any thing like that.. Please help me to stop it.</p>
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MTN South Africa's replyOfficial
22 Sept 2016, 14:51Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A cancellation request has been submitted on your behalf to the relevant Content Provider.
Kindly note that content service is not part of MTN services. The registration of these services is completely voluntary and is activated on the handset. Therefore, the billing solely gets traced back to the MTN number.
You can use *141*5# to view active or cancel any WASP subscription.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply22 Sept 2016, 14:51
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A cancellation request has been submitted on your behalf to the relevant Content Provider.
Kindly note that content service is not part of MTN services. The registration of these services is completely voluntary and is activated on the handset. Therefore, the billing solely gets traced back to the MTN number.
You can use *141*5# to view active or cancel any WASP subscription.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,