TM
Tumi M
1 reviews | Active since Aug 2014
16 Feb 2016, 11:44
UNACCEPTABLE
<br> MTN WHEN ARE YOU PLANNING TO FIX THE NETWORK ISSUE - THIS IS UNACCEPTABLE. AND NOW YOU SENDING ME MESSAGES THAT I MUST RECHARGE WHEN I HAVE AIRTIME AND PLENTY DATA.<br> <br> <br> WORST OF IT ALL YOU DID NOT DEEM IT NECESSARY TO SEND YOUR CUSTOMERS A MSG NOTIFYING THEM THAT YOU ARE EXPERIENCING PROBLEMS.<br> <br> IF A STILL A MTN CUSTOMER BY END OF THIS WEEK - IT WILL BE A MIRACLE.<br> <br> IF ANYONE IS THINKING IF MIGRATING TO MTN - I WOULD SAY DO NOT!! THERE IS ALWAYS SOMETHING , ALWAYS ISSUES.<br> <br> NOT IMPRESSED.
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Replies (1)
MTN South Africa's replyOfficial
18 Feb 2016, 10:20Hello #Toomi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply18 Feb 2016, 10:20
Official
Hello #Toomi,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the prepaid department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Best regards,