1 reviews | Active since May 2016
Unable to upgrade contract
<p>I have been trying to upgrade my contract for the last 2 months but am constantly told that they have no stock of the phone I want. I even gave them an alternative choice but still no communication from the store. I have to pop in every few days for any feedback.</p>
Good day Linda Wakeman,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that our system shows that the upgrade was processed on the 2016-09-14.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Good day Linda Wakeman,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that our system shows that the upgrade was processed on the 2016-09-14.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***