unable to upgrade

Item: MTN South Africa
Rating: 2
Author: rob C

After more than a week and multiple calls to the mtn call centre, as well as a visit to mtn's flagship store in gateway, my phone is still unable to \access\" the data I have loaded. Despite saying that they have the people at the call centre never configured the number to be able to use data."

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

22 Mar 2016, 23:34

Hello rob campbell,

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

We have provisioned your cellphone number for data services, reference number: ***. Please restart your phone and test the internet connection.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

MTN South Africa's reply22 Mar 2016, 23:34

Official