DS
Deon S
1 reviews | Active since Jan 2016
13 Jan 2016, 18:25
Unable to resolve 2 queries
1) Upgrade through MTN online & received a faulty iPhone returned same and now they can not replace same.<br> 2) Upgraded 2 nd contract through MTN online and do not receive data after their billing cycle as specified in the contract
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
14 Jan 2016, 17:25Hello chezan,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this.
We have escalated the iPhone issue to channel support for further assistance. 1GB has been provisioned today on 084****868 and the re-provision date will be on 2016-02-08, please check the balance via *141*1#ok.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this.
We have escalated the iPhone issue to channel support for further assistance. 1GB has been provisioned today on 084****868 and the re-provision date will be on 2016-02-08, please check the balance via *141*1#ok.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply14 Jan 2016, 17:25
Official
Hello chezan,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this.
We have escalated the iPhone issue to channel support for further assistance. 1GB has been provisioned today on 084****868 and the re-provision date will be on 2016-02-08, please check the balance via *141*1#ok.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this.
We have escalated the iPhone issue to channel support for further assistance. 1GB has been provisioned today on 084****868 and the re-provision date will be on 2016-02-08, please check the balance via *141*1#ok.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,