Unable to recover my money

<p>Someone open an account with MTN **********ly using my personal details, with **** photo on identity document and **** pay slips, in November 2015. I detected when I see a debit from my bank account at the end of Jnauary 2016. Reversed the amount from my bank and could not reverse a debit done in December 2015. got hold of MTN and a ***** incident was created from their side. I opened a case with SAPS as well. forwarded all information to MTN in February 2016 and the ***** department processed and issued a letter confirming that this was a ***** and my money will be credited back to me. Ever since then there has been a back and forth with MTN call centre trying to recover my money. countless calls were logged to no avail. I am left with no choice but to go after MTN reputation since nothing was done to ensure I get my money. for more that 12 months, my money sitting with MTN without gaining interest and also countless calls made to them which cost me money and time, this is diservice at its best.</p> <p> </p> <p>I WANT MY MONEY WITH INTREST, CACULATED FROM FEBRUARY 2016!!!</p>