Unable to port number
<p>MTN is unable to port my number from Cell C prepaid sim card. Boetie from MTN Riversquare has tried to assist, but in the mean time I have to load prepaid minutes on my new phone to enable me to phone.<br />Surely this cannot be happening in 2016? How can anybody be without a phone for almost a week?</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the port is waiting for the other network provider to either authorise or decline the port, we have sent them the request to respond to the port out request.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the port is waiting for the other network provider to either authorise or decline the port, we have sent them the request to respond to the port out request.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
It took long, but at least MTN kept in contact.
It took long, but at least MTN kept in contact.