1 reviews | Active since Feb 2015
Unable to pay/refund a customer
<p>Mtn has failed to refund a customer his money which he paid out for repairs yet his phone was not fixed, it's been more than six months and the customer threatened to take our cellphone consultant to court yet it's their fault. How can we trust you guys if you are not able to pay back the customer his money. We assist as soon as possible.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly provide us with the cell number or Id no in order for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
Complaints Management Team
Reference Number: ***3
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly provide us with the cell number or Id no in order for us to be in a position to investigate and resolve your problem accordingly.
warm regards
mike
Complaints Management Team
Reference Number: ***3
Hello customers initials and surname is R. Mashaba, his cell number is ********** and our contact details are ********** TS Springs; Please request for Tshidi. It's a Nokia Microsoft phone IMEI no: ********** ********** 5. For more information please inform me. Thanks
Hello customers initials and surname is R. Mashaba, his cell number is ********** and our contact details are ********** TS Springs; Please request for Tshidi. It's a Nokia Microsoft phone IMEI no: ********** ********** 5. For more information please inform me. Thanks
Hello I have not received a response from you since I sent an email back on the 13/04/17 and I don't understand why.
Hello I have not received a response from you since I sent an email back on the 13/04/17 and I don't understand why.