BE
Bertus E
1 reviews | Active since Feb 2015
10 Feb 2015, 19:01
unable to make calls
I upgraded my contract and received a new sim, since then I can receive calls but unable to make any
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Feb 2015, 15:16Hello bve@,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Below is feedback given to you from Corporate Support:
We have successfully reset the line on the back end of our network.
Please switch the handset off and on again and if not working try the sim card in another device.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Below is feedback given to you from Corporate Support:
We have successfully reset the line on the back end of our network.
Please switch the handset off and on again and if not working try the sim card in another device.
regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply23 Feb 2015, 15:16
Official
Hello bve@,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Below is feedback given to you from Corporate Support:
We have successfully reset the line on the back end of our network.
Please switch the handset off and on again and if not working try the sim card in another device.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Below is feedback given to you from Corporate Support:
We have successfully reset the line on the back end of our network.
Please switch the handset off and on again and if not working try the sim card in another device.
regards
Thabelo
REQ:***
Best regards,