Unable to help with activating MTN Data Share

Since Sunday I’ve been in contact with the call center to get my MTN data share to be enabled. Every time when I dial *141*5#, choose option 3 and then option 3 again, it states that I do not have any bundles shared and that I need to contact my service provider to get it activated. I’ve since phoned at least 4 times and I keep getting the response that it is activated, but it’s not. Can someone assist me please?