DS
Deon S
1 reviews | Active since Jan 2016
04 Feb 2016, 08:33
Unable to email invoices
Requested 4 times that customer services e-mail copy invoices as at 31/01/16 for account *** together with all additional accounts linked to this number to [Email Removed]<br> <br> Basic request not sure if MTN employs play school students who cannot read or write.<br>
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Replies (1)
MTN South Africa's replyOfficial
04 Feb 2016, 11:57Hello chezan,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the statement was sent to you on the 02 February 2016 however we will resend it within 24 hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the statement was sent to you on the 02 February 2016 however we will resend it within 24 hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply04 Feb 2016, 11:57
Official
Hello chezan,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the statement was sent to you on the 02 February 2016 however we will resend it within 24 hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the statement was sent to you on the 02 February 2016 however we will resend it within 24 hours.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***