1 reviews | Active since Aug 2017

29 Aug 2017, 19:07

unable to deliver

7 months going strong with out my tv ,,, yet am paying every month ,,, does this mean MTN sold me something that is not there ? am being ****** day light

0
Replies (1)
MTN South Africa
MTN South Africa's reply31 Aug 2017, 14:58
Official

Good day,

Thank you for your post.

We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.

We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.

Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.

Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst

Best regards,