MR
Manfred R
1 reviews | Active since Feb 2016
04 Apr 2016, 11:29
Unable to convert vmlite to standard voicemail
I recently changed from Contract to pay-as-you-go then my voicemail changed to VMLite, I have used the 100 option to try and change to standard voicemail, but that doesn't work. I use my phone for work purposes and it is imperative for people to be able to leave voice messages. Please rectify.
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Replies (1)
MTN South Africa's replyOfficial
06 Apr 2016, 14:41Hello Mhrauch,
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to our Technical helpdesk to investigate and resolve your problem accordingly ref: SMC/***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to our Technical helpdesk to investigate and resolve your problem accordingly ref: SMC/***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
MTN South Africa's reply06 Apr 2016, 14:41
Official
Hello Mhrauch,
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to our Technical helpdesk to investigate and resolve your problem accordingly ref: SMC/***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for bringing this matter to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to our Technical helpdesk to investigate and resolve your problem accordingly ref: SMC/***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***