BG
Bradley G
1 reviews | Active since Aug 2014
08 Apr 2015, 09:31
UNABLE TO CONTACT FOR MONTHS
Absolutely disgusted, I have changed my billing from paper based to electronic but haven't been able to access my bill for over 6 months. I am putting a stop payment on my account until I can see an invoice. I require a username and password.<br> <br> For all those trying to call 1761.... dont bother. Firstly you will be lucky if you call gets through, secondly if you do you have got 30 seconds to speak because the line will drop before the agent can confirm its you by the security questioning and thirdly if you get through and the lines are busy you will be dropped at 3 minutes of holding. For a telecommunications company this is unacceptable. You sell coms ... really!!!<br> <br>
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
23 Apr 2015, 13:46Hello brad_govender,
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
This matter has been escalated to the relevant management team for urgent intervention. You will receive your invoices via e-mail.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
This matter has been escalated to the relevant management team for urgent intervention. You will receive your invoices via e-mail.
Regards
Jean
REQ:***
MTN South Africa's reply23 Apr 2015, 13:46
Official
Hello brad_govender,
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
This matter has been escalated to the relevant management team for urgent intervention. You will receive your invoices via e-mail.
Regards
Jean
REQ:***
Thank you for posting.
Please accept our apologies for the delayed response and any inconvenience this may have caused.
This matter has been escalated to the relevant management team for urgent intervention. You will receive your invoices via e-mail.
Regards
Jean
REQ:***
