NL
Nathan L
1 reviews | Active since Jan 2016
27 Nov 2018, 16:50
Unable to cancel contract.
I recently emailed customer care to cancel my contract and see what all is required and I am yet to get a response from them. This service is why I don't want to be with this network.
Helpful (0)
Replies (3)0
Replies (3)
MTN South Africa's replyOfficial
27 Nov 2018, 21:05 Thank you for your post. We sincere apologized for any inconvenience incurred. We have sent the request to the Retentions department to assist with the cancellation of the contract. The last billing payment required R 175.96. We will give you feedback once done. Kind Regards, Alice van der Merwe Complaints Analyst
Best regards,
MTN South Africa's reply27 Nov 2018, 21:05
Official
Thank you for your post. We sincere apologized for any inconvenience incurred. We have sent the request to the Retentions department to assist with the cancellation of the contract. The last billing payment required R 175.96. We will give you feedback once done. Kind Regards, Alice van der Merwe Complaints Analyst
Best regards,
MTN South Africa's replyOfficial
29 Nov 2018, 12:31Thank you for your time and patience.
Take note the contract has been cancelled as per your request.
Kind Regards,
Alice van der Merwe
Take note the contract has been cancelled as per your request.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply29 Nov 2018, 12:31
Official
Thank you for your time and patience.
Take note the contract has been cancelled as per your request.
Kind Regards,
Alice van der Merwe
Take note the contract has been cancelled as per your request.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's replyOfficial
20 Dec 2018, 13:04The last payment for R 175.96 need to be done to clear the balance status.
Plesae make payment for the last balance.
Regards,
Alice
Plesae make payment for the last balance.
Regards,
Alice
Best regards,
MTN South Africa's reply20 Dec 2018, 13:04
Official
The last payment for R 175.96 need to be done to clear the balance status.
Plesae make payment for the last balance.
Regards,
Alice
Plesae make payment for the last balance.
Regards,
Alice
Best regards,