Unable to cancel contract

Item: MTN South Africa
Rating: 2
Author: Ravi G

I have been unable to cancel my contract. Please check your system notes and provide feedback . Trying to cancel since beginning of 2015 Contract Cell : ***

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

09 Feb 2016, 16:39

Hello RPRI,

Thank you for bringing this matter to our attention.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please note that we have escalated your query to our Retentions team for urgent attention.They will revert to you with feedback and a way forward.

We trust that you find the above in order.

Kind Regards
Zukiswa
REQ:***

MTN South Africa's reply09 Feb 2016, 16:39

Official