Unable to assit with topup
<p>On the 04th April i bought data and airtime using internet banking, i noticed later that i used an old beneficiary for a number i nolonger use( ********** 404). I contacted my banker who told me they will not be able to reverse the purchase i must contact the service provider. I called 173 and requested the airtime be reversed as the number is not in use. the consultant (Tlotliso Mogoro) told me the number is not an MTN number. Which i donot understand as previously when i tried making a purchase for another number which i had ported the purchase did not go thorugh as the number was not recognised by MTN, why did this one go through if teh number in no longer MTN number. I will like to know since the amount went out of my account and purchase was successful where did the airtime and data go as the VAT rreference show it went into MTN. VAT reference number:MTN ********** 247).</p> <p>Looking forward to hearing from you.</p>
