Unable to apply for contract for months

<p>About two months ago, I visited an MTN store to apply for a new cellphone contract. Compliments to MTN for actually offering a great and affordable cellphone contract option that offers loads of data and minutes for little money (MTNChoice + S). However, I really wanted to make use of the MTN services and become a client - but was given the worst assistance. Upon trying to apply - it came to light that there is a credit default from an outstanding bill with Telkom on my name (which was an error on Telkom's side) - nevertheless - I went through a lot of effort to get my name cleared - followed up with TransUnion and other Credit Bureaus which confirmed numerous times that my name is clear.<br /><br />I then went back to MTN roughly 7 times to apply for the same contract - however MTN just declines it everytime - my name has been cleared with ITC and Transunion and all the rest - hence someone in MTN headoffice is not doing their job and not looking at my application properly to ensure that the cleared ITC status reflects on my MTN account. I have phoned everyone that might be able to assist me at MTN and no one was able to help me to resolve the issue and everyone tells me a different story. <br /><br />I went to a lot of effort to be an MTN client as I trust their service and products are well constructed - it is a shame that MTN will not even go through the same trouble to ensure they get a well committed client - who has no outstanding credit accounts. <br /><br />MTN should update their effectiveness in communication between departments and ensure that their systems CORRECTLY reflect the statuses from the Credit Bureaus. I am very dissapointed in the service I have received in the last month.</p>