RL
Rethabile L
1 reviews | Active since Oct 2015
07 Oct 2015, 08:36
UNABLE TO ACTIVATE THE SIM CARD
I app**** for a data contract via the MTN website and was contacted by Mamotse Mdhluli and the device was delivered on the 16 - 09 - 2015 by a courier.<br> Ever since the device was delivered i was able to RICA the sim card but have been having problems activating the device because whenever i call the activation department they tell me that they are experiencing a technical network.<br> I don't even know the sim card's phone number.<br> I am asking Hello Peter to please help me so that they can activate my device or else we cancel it because it is no use owning a device you cannot use.
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Replies (1)
MTN South Africa's replyOfficial
07 Oct 2015, 12:27Hello rethabilelelaka,
Thank you for your post.
Please accept our apologies for the inconvenience caused.
As per our conversation earlier,it waiting for details from you so that we may be able to access your account and assist you accordingly.
We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience caused.
As per our conversation earlier,it waiting for details from you so that we may be able to access your account and assist you accordingly.
We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
Regards
Rosetta
REQ:***
MTN South Africa's reply07 Oct 2015, 12:27
Official
Hello rethabilelelaka,
Thank you for your post.
Please accept our apologies for the inconvenience caused.
As per our conversation earlier,it waiting for details from you so that we may be able to access your account and assist you accordingly.
We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
Regards
Rosetta
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience caused.
As per our conversation earlier,it waiting for details from you so that we may be able to access your account and assist you accordingly.
We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
Regards
Rosetta
REQ:***