Unability for store to port number to MTN

We have requested that a current cell phone number which was recently ported from Alltech Autopage to a MTN prepaid number be transferred to our current business account held at Mtn.<br> <br> We visited their office last Monday (18 January 2015) and were assured that everything should be finalised by Wednesday / Thursday 21 January latest. Every follow up call or sms to MTN East rand Mall, is full of excuses that they are struggling to update the system. They have even requested the manager to assist, to no avail. Can MTN please get their technical or whatever department to phone the East Rand Mall branch to assist the staff so they can finally deliver the service they promised? <br> <br> To add insult to injury nobody can assist you when the person responsible for updating your contract isn't in the office.