AW
Annette W
1 reviews | Active since Mar 2015
14 Mar 2015, 11:07
UN HAPPY WITH MTN
WE HAVE BEEN ASKING FOR MY ACCOUNT TO BE MAILED WE PHONED IN A FEW TIMES AND STILL UP TO DATE I DID NOT RECEIVED THE ACCOUNT. MY HUSBAND NEED THE ACCOUNT FOR THE BUSINESS. OUR BOOK KEEP NEEDS THE ACCOUNT. I DO NT KNOW WHAT TO DO ANY MORE JUST TO GET MY ACCOUNT FOR WHAT I AM PAYING FOR.
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Replies (1)
MTN South Africa's replyOfficial
18 Mar 2015, 14:22Hello anpretwolf,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your query to our billing area for them to send you your statement.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your query to our billing area for them to send you your statement.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
MTN South Africa's reply18 Mar 2015, 14:22
Official
Hello anpretwolf,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your query to our billing area for them to send you your statement.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your query to our billing area for them to send you your statement.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***