1 reviews | Active since Jun 2016
UN-EDUCATED USELESS STAFF! MONEY *******
<p>MTN do any of your staff know how to use an email function? Do you even have computers? </p> <p>How difficult is it to understand I can not take or make personal calls at work. Only after hours and that my preffered method of communication is via email!!! </p> <p>MTN is charging me a lot of money every month for an upgrade I did not even agree to. No MTN product received, my signature is no where to be found but I get billed every month.</p> <p>After so many emails requests sent to MTN to explain the bills and debit orders I have no idea about, JUST NO RESPONSES SINCE 19 APRIL 2016.</p> <p>52 DAYS WASTED DUE TO USELESS EMPLOYEES!!!</p> <p>I will take MTN to Court to get all my money back, Maybe then they will respond? I want proof of a MTN device that get's used or my signature on a MTN document.</p> <p>SOOOO ***********!!!</p>
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per the notes ( ********** 66) the upgrade has been cancelled and the term date reversed back to 2016-01-22.
Please send to me the cancellation reference as per our online conversation. Once received we will then cancel the contract and place a credit on the account to clear the account balance of R 781.80 for the subscription fee.
Kind Regards,
Alice van der Merwe
REQ: **********
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
As per the notes ( ********** 66) the upgrade has been cancelled and the term date reversed back to 2016-01-22.
Please send to me the cancellation reference as per our online conversation. Once received we will then cancel the contract and place a credit on the account to clear the account balance of R 781.80 for the subscription fee.
Kind Regards,
Alice van der Merwe
REQ: **********