SH
Samta H

1 reviews | Active since Nov 2016

02 Nov 2016, 10:02

Un-contactable, No Replies

<p>In the last 3 weeks I have tried calling MTN stores in Jhb and CT, for the purpose on an upgrade. Most of their contact numbers on the website are cell numbers and you are lucky if a human actually answers, they don't respond to emails either, how can you run a business this way, shocking service, empty promises, sooo frustrating!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Nov 2016, 10:48
Official

Good Day ,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that you are also able to upgrade online and telephonically by contacting our Sales Department on *** during office hours.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards,
Itumeleng
REQ:***

Best regards,