*****ulent transactions on my account

I’ve received the most pathetic service from MTN call center been on a call hour ,at a certain point the agent just muted me and kept me on the call before I dropped

The other Agent was unprofessional and kept on saying obvious when I asked for the prompts

The last agent Akho Zilwa was totally clueless and still couldn’t solve my problem 😵💫

MTN says I’ve been on a recurring 35mb R6 auto data on a phone that uses more than 2gigs daily

I recharged my account with more R300 airtime for December and they say am owing R156 extra time I want someone to tell me when I sign up for this useless recurring 35mg which can’t even send WhatsApp on my phone and when did I incur this R156 since I had airtime and data on my phone when am not connected to WiFi???