*****ulent over deductions by Debit order

MTN owes me a refund of R1500 - nobody is admitting the fact that you over deducted monies from my Capitec bank account and your ***** dept is not doing anything either, they referred me to YOU = customer care. You have my Capitec details since you *****ulently debited my account with R3,914.53 without permission or prior notice on 27 March - not on the 1st as you should have. That is after i eft'ed the arrears amount of R1500 (after you deducted R706.90 on 1 March ALSO without prior notice or arrangement). When i fell into arrears, i made a payment arrangement EVERY month and paid as arranged (BY EFT) - it's only at the end of Feb/1 March and end March that you started taking debit orders for random amounts that was NOT discussed with me. Further you state a total amount due on 1/05/2025 of R6,338.45 - THAT IS THE AMOUNT FOR 3 MONTHS - ARE YOU INSANE OR CAN YOU NOT DO ACCOUNTING