*****ulent Case

If there was a negative rating, I'd give these fuvckers a negative infinity rating. I opened a *****ulent case and timeously submitted supporting documentation. I was told that it would take 21 days to have it investigated and the outcome granted within the stipulated timeframes thereof. Fast forward, 2 months later still waiting for this matter to be closed out. Meanwhile, they don't give zero sh*# as to whether my credit score is being affected or not. I dunno what leads they are following to investigate, I mean even a 5th grader would have concluded this by means of useful checklist.