*****ULENT ACTION ON MTN CONTRACT

I reported ***** to MTN Fourways Mall on my phone in June 2023. A second cellphone number had been added to my contract. I have never had this number. I was asked to provide a police verified affidavit which I did and this was apparently forwarded to the MTN ***** Department. Since then I have made numerous calls, sent several emails to Customer Care and ***** Dept and visited the MTN store on at least ten occasions but to no avail. My service has now been suspended but a *****ulent amount of R994 (together with my contract payment of R479) has been deducted from my bank account. What must I do to have my service reinstated? MTN as the sponsor of the Springboks should be ashamed of themselves!