cB
craig B
1 reviews | Active since Dec 2014
03 Jun 2015, 10:45
UGLY SMS'S WHEN ACCOUNT ALREADY PAID
I HAVE ALREADY BEEN TO AN MTN BRANCH TO SORT OUT THE PROBLEM.<br> I PAID AN ACCOUNT UPFRONT ON THE 25/5/2015.<br> I HAVE RECEIVED THREATENING SMS'S TELLING ME I AM GOING TO BE SUSPENDED.<br> YOUR 808 NUMBER IS A WASTE OF TIME.<br> I WOULD REALLY LIKE TO PLACE A CANCELLATION ON BOTH MY CONTRACTS AS SOON AS THEY EXPIRE.<br> PLEASE HAVE A MTN CONSULTANT CONTACT ME.<br> END OF MY TETHER !!!<br> THANK YOU
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Replies (1)
MTN South Africa's replyOfficial
09 Jun 2015, 11:23Hello YOUDECIDE,
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
As per our conversation today we have allocated your payment.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
As per our conversation today we have allocated your payment.
Regards,
Lawrence
REQ: ***
MTN South Africa's reply09 Jun 2015, 11:23
Official
Hello YOUDECIDE,
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
As per our conversation today we have allocated your payment.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.
As per our conversation today we have allocated your payment.
Regards,
Lawrence
REQ: ***