Typical MTN service failure

Typical of MTN 4 weeks and nobody has even bothered to come back to me. I won't be accepting phone calls regarding this matter. I want everything in black and white as per my lawyer's advice. Because I can prove everything in black and white from my side. Can you?

By now I know you have received the official email from CGSO which you did receive on the 18th August 2021.

Below is all ref numbers from this month alone regarding my complaint.

*** *** *** *********63907