BZ
Bhekithemba Z
1 reviews | Active since Mar 2017
02 Apr 2020, 15:20
Tyme Bank card holder **************
I visited the MTN cell phone shop at Mall of Africa in an attempt to procure a cell phone contract and I have however declined on the basis that I use Tyme Bank as my service provider. I need MTN to provide reasons for not providing services to Tyme bank card holders and yet they have Discovery bank as another online bank active in their data base?
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Replies (2)BZ
Bhekithemba Z's updateReviewer Update
07 Apr 2020, 16:11I was called by your friendly consultant today at 14h30 (phone number +***8) based on my online application that I submitted following my compliant and subsequent MTN reply that was logged on the 2nd of April 2020. We went through the whole application process over the phone (Salary earning, ID number,physical address confirmation and personal details) with a preapproval pending vetting department and only to be decline again when I had to submit my banking details. The reason provided by your consultant was that Tyme bank is not a registered bank with MTN. I find it very strange that Discovery bank (online bank) which came after Tyme bank into the South African market is on MTN registered list of banks. It looks like your ************** to a black bank is deeply entrenched into MTN corporate structures.
BZ
Bhekithemba Z's update07 Apr 2020, 16:11
Reviewer Update
I was called by your friendly consultant today at 14h30 (phone number +***8) based on my online application that I submitted following my compliant and subsequent MTN reply that was logged on the 2nd of April 2020. We went through the whole application process over the phone (Salary earning, ID number,physical address confirmation and personal details) with a preapproval pending vetting department and only to be decline again when I had to submit my banking details. The reason provided by your consultant was that Tyme bank is not a registered bank with MTN. I find it very strange that Discovery bank (online bank) which came after Tyme bank into the South African market is on MTN registered list of banks. It looks like your ************** to a black bank is deeply entrenched into MTN corporate structures.
BZ
Bhekithemba Z's updateReviewer Update
07 Apr 2020, 16:18Hi
Would you please refer to the following MTN reference number for the online application dated: Apr 4, 2020, 7:51 PM Your reference number is: ***
Would you please refer to the following MTN reference number for the online application dated: Apr 4, 2020, 7:51 PM Your reference number is: ***
BZ
Bhekithemba Z's update07 Apr 2020, 16:18
Reviewer Update
Hi
Would you please refer to the following MTN reference number for the online application dated: Apr 4, 2020, 7:51 PM Your reference number is: ***
Would you please refer to the following MTN reference number for the online application dated: Apr 4, 2020, 7:51 PM Your reference number is: ***
