****ty to no service from MTN

Hello Peter,

I have been struggling with MTN for thee past 2 and a half weeks to get my daughter's contract sorted. She cannot do anything with the apps that's operating on data. They've told me they've resetted it on their end; then told me to reset it on my end and finally to take out her sim card for a while.

Now that I'm contacting the call centre;I get **** to, cold transferred, constantly told of system issues which is not the result cause they were able to accept my call.

I have escalated and was told that because they have "system issues" the call cannot be escalated.

I am truly hoping that this review would get the proper attention and I would get the proper help I need.

Why am I paying for a contract that I am unable to use.

Your Sincerely,

A Fed Up Customer.