****ty service from this MTN ******** provider

On the 1st of November i went to a store in Kempton Park festival mall to do an upgrade to Hauwei P30 Aurora colour till today i still did not received the phone nobody is calling me to tell me when will my phone be ready to make matters worse on the 8th November the lady contacted me and tell me I can come collect the phone and when i went there, she let me sit for the whole 40 minutes only for her to tell me the P30 is in black colour and that she assumed i wouldnt have a problem taking the black colour i was so ****ed that how can MTN have such *********** consultants and on all of that she was very rude and arrogant and didnt even care about my frustration, i asked him if it comes to the 15th of November and they still dont have that phone she must contact me so that i can go to the store and cancel this upgrade but still she did not call me. And knowing how MTN does not care about their customers they will not call me or do anything to that consultants like they ignored me last time when i complained about the guy called Daiden from the very same store about his arrogancy and service he gave me. MTN is such a bad bad service provider such a headache and horrible experiece with arrogance from their staff and you protect your staff too much thats why they keep on disrespecting and giving customera bad services. MTN IS TRASH i just want to make time and go cancel this **** upgrade for a phone i waited for ages go, on top of that im still getting billed a lot of money for the phone i still dont have i am so ****ed and i repeat you guys are trash and dont give a **** about customers.