1 reviews | Active since Apr 2014
****ty service
<p>they have listed me on the itc as though my account is with their lawyer when it's not. I called their lawyers who confirmed my account isn't with them. I am trying to apply for finance to get a car and I have not been able to because i need a letter from mtn confirming my account is current, I have waited two weeks for this letter and still nothing. This is really frustrating
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
so what happens after your so called concerned response. I am still left hanging
so what happens after your so called concerned response. I am still left hanging