****ty Service

I bought a router, home Wi-Fi that costs R449 per month. Upon delivery, no one assisted me with RICA. I emailed and tried to call. I bought and paid on the 27th of Aug 2024 and paid more than 449 because it was prorated. On the 29th of Aug a debit order goes off, of the same amount i paid on the 27th of Aug. I tried calling with no luck again. I disputed the debit order because I can’t be paying twice for 1 month’s service. On the 2nd of September I get an sms that I failed to pay and they’ll switch of the Wi-Fi. I’ve sent a billion emails with no response, no clarity whatsoever. Today I got an email saying I must pay R509 - I don’t know for what as no one calls back, no one rep**** emails. What a ****ty service. I would advice not to buy anything from MTN