****ty service!

MTN is so pathetic. I’ve emailed them in December regarding the cancellation request of my contract. No one is giving me proper feedback. The agents at customer care are giving me the run around and sending my query to the relevant department.I’ve been trying to call I since Monday and every time I get through the agents are not speaking. I cannot waste my airtime holding for over 20 mins and not getting a hold of anyone to assist. This is absolute nonsense!!!