Two year contract not honnored by MTN

<p>I reniewed a two year contract with MTN on 7 January 2014 which included a new Samsung Galaxy S4 phone. Afterwords I received numerous sms's from MTN inviting me to come and upgrade again. I went to MTN Kollonade on several occations and told them that I already upgraded and even show them the new phone, but as I ommitted to bring my contract with, the lady claimed that there is nothing on the system and invited me to upgrade again. I refused as I know there is a fault on MTN's side. On 22 April 2015 I received an sms from MTN which confirms my upgrade, but this was only 15 months after I upgraded. The new upgrade date now show as 2017 which means I must pay for the same phone for more than 3 years. I took my contract to MTN twice already but did not hear from MTN again. The last time I only received two sms's claiming that MTN is attending to my request and nothing further. The request number is REQ ********** </p> <p>I went to MTN again only to find out that my request were closed on 15 August 2016 but my activation date were not rectified. The phone is old and do not work properly anymore, but we can only upgrade in 2017 again. I am so fedup with MTN bulling me that I WILL take my buisiness over to a new service provider. I have a contract but MTN do not honor their own contract. I think I must stop to pay that contract that MTN can take me to court where I can meet them eye to eye because I presently must deal with a faceless MTN customer service who bullys me.</p>