GD
Gordon D

1 reviews | Active since Sept 2019

25 Sept 2019, 18:46

Two weeks, zero solution to being put on the MTN VPN.

After over 20 calls and two emails, I still haven't had my technical issue sorted regarding opening a port on the APN, or getting my fixed LTE router put on the MTNVPN so that my PC can received incoming connections for gaming. I was promised by the MTN Champion this morning that her manager Sandile Hlangtano would contact me before 10:30 with a solution. You cannot get hold of the Data Support Desk using any options when calling 135 or 1555.

Absolutely pathetic. This has been an ongoing issue for two weeks now. All I get is excuses about their system being down, or being given wrong information by MTN customer services.

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