SJ
Sithabiso J

1 reviews | Active since May 2020

27 Jul 2023, 23:07

TWO MONTHS, STILL WAITING FOR MY REFUND!!!

It's been a full TWO MONTHS waiting for "someone" to contact me as promised. 24 May - I paid R490 for the R249 Home Router deal. 26 May - I was told to email them the proof of payment. I did so.

A week later I had to call as nobody was updating me. I was told that my 'order was canceled due to a system error'. I told them I need my refund. I've since been communicating with MTN on Facebook and I'm always given the standard "please inbox us" and "We've logged your request, someone will contact you" The Mondo inbox is run by a useless automated response system.

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