tM
timothy M
1 reviews | Active since Jul 2011
01 Jun 2015, 22:58
two months cant get through to call centre????
I am very disgusted by MTNSP and MTN Insurance. My contract for *** is expiring in June 2015 and want to cancel it as well as the insurance but I cannot get through to the call centres. My other contract expired last year but they are still deducting insurance. I need to cancel all the insurance contracts and I need my refund for the insurance that I was paying from last year for a contract that expired ***
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Replies (1)
MTN South Africa's replyOfficial
05 Jun 2015, 10:02Hello mutya1979,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindy note that for us to migrate your contract to prepaid your accounts need, to be up to date. there is currently an outstanding amount of R3.549.68.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindy note that for us to migrate your contract to prepaid your accounts need, to be up to date. there is currently an outstanding amount of R3.549.68.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***
MTN South Africa's reply05 Jun 2015, 10:02
Official
Hello mutya1979,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindy note that for us to migrate your contract to prepaid your accounts need, to be up to date. there is currently an outstanding amount of R3.549.68.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Kindy note that for us to migrate your contract to prepaid your accounts need, to be up to date. there is currently an outstanding amount of R3.549.68.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***